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Project Overview
Our project revolves around establishing a centralized POS Terminal Management System to address challenges posed by dispersed POS applications. This system unifies various local terminals into a cohesive network, enhancing efficiency. The project spans UI/UX design, frontend and backend development, Socket.IO integration, and thorough beta testing. The ultimate goal is to provide businesses with a seamless platform for effortless management, registration, and configuration of POS devices.
Customer Company Story
Our client, a leading force in their nation's financial technology landscape, entrusted us to revolutionize their operations, the client sought our expertise to develop an advanced Terminal Management System. This bespoke solution consolidates and oversees a network of over 200,000 registered POS devices, facilitating streamlined management, registration, and configuration processes. Supporting more than 800,000 payment terminals.
Unified Dashboard
A centralized dashboard offering real-time insights into the status and performance of over 200,000 registered POS devices.
Business and Store Registration
Intuitive tools for businesses and stores to effortlessly register, enabling efficient management of their presence within the system.
Terminal and User Management
Comprehensive features for managing terminals and user access, promoting flexibility and control.
Terminal Logs
Detailed logs providing a chronological record of activities, aiding in performance analysis and issue resolution.
Configurations
Granular configurations covering device communications, clerk/server maintenance, transaction settings, device printer configurations, and header/footer management.
Notifications and Updates
Customizable notification system providing timely updates on device status, ensuring proactive issue resolution.
Challenge
The project encountered challenges in managing dispersed Point-of-Sale (POS) applications across local terminals. Centralizing control over 200,000 POS devices posed significant organizational hurdles. Achieving seamless UI/UX alignment required meticulous attention. Security concerns were paramount, necessitating robust measures to safeguard data in interactions between the management system and POS devices. Additionally, the integration of various technologies presented intricate technical challenges. These obstacles underscored the need for innovative solutions and strategic planning in developing the Terminal Management System.
Stacks
The Terminal Management System achieved optimal functionality through a strategic selection of tech stacks
Data Storage
MongoDB was chosen as the primary database solution, providing a robust and scalable foundation for efficient data storage.
Back-End Development
Node.js and Express formed the core of the backend, ensuring seamless server-side operations and facilitating efficient communication with the frontend.
Front-End Development
React was employed for frontend development, empowering the system with a dynamic and responsive user interface, contributing to an enhanced user experience.
Real-time Communication
The system achieved real-time communication capabilities through the integration of Socket.IO, ensuring responsiveness and effective data exchange.
Messaging and Email Functionality
Send Grid played a pivotal role in the implementation of messaging and email functionalities, contributing to effective communication and notifications.
Media Handling
Cloudinary was leveraged for seamless media handling, enabling efficient storage and retrieval of multimedia content within the system.
This technology stack not only allowed us to meet the diverse requirements of our application but also positioned us to adapt to emerging technologies and threats in the ever-evolving technologies.
The Process
We started with some RnD on different management portals and conducted the survey of different POS merchants
Solution
We began by examining the architecture of different POS Systems and schema, segmenting it into distinct sections for improved organization. Employing the Agile methodology, we divided the work into ten individual sprints.
Outcomes
The final outcome was the full-fledged Terminal Management System includes the following:
- Unified Dashboard
- Businesses and Stores Registration
- Terminal and User Management
- Terminal Logs
- Terminal Configurations
- Clerk/Server Maintenance
- Transaction Settings
- Device Printer Configurations
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